Privacy Policy

Welcome to the www.sunbeltrentals.ca website (the “Site”), offered by Sunbelt Rentals of Canada Inc., its parent and affiliated companies (collectively, “Sunbelt Rentals”). At Sunbelt Rentals, we take seriously our commitment to respect your privacy. Accordingly, our Privacy Policy is designed to assist you in understanding how we collect, use and disclose the personal information you provide us and to assist you in making informed decisions when using the Site or otherwise interacting with us. Please be sure to read this entire Privacy Policy and our Terms and Conditions of Use before using or submitting information to the Site, or otherwise providing us with your personal information.

By accessing or using the Site, you consent to the terms of this Privacy Policy. If you do not consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy, do not use our services, access the Site or otherwise provide us with any personal information.

1. Collection of Personal Information:

We collect the personal information you provide to us, such as your name, address, and email when you make a product inquiry, apply for credit or submit a job application, whether through the Site, by telephone or through other channels. Some of this personal information is mandatory for us to be able to respond to your inquiry; other information is optional.

Automatic Information. As you navigate through the Site we may collect and store anonymous information (“Automatic Information”) about you using various technologies such as cookies, Internet tags and navigational data. Your browser automatically transmits some of this information to us, such as the URL you just visited, the browser version your computer is operating, the date and time you visited, the pages you visited on the Site and your IP address. “Cookies” are tiny alphanumeric identifiers that are stored on your computer and allow us to adjust the Site to meet your personal browsing preferences. If your browser is set to refuse cookies, you may not have access to all areas or features of the Site. We do not link your cookies to personal information about you. We use this information to optimize our Site. Your personal information may be stored on servers in the United States or United Kingdom, and therefore subject to the laws of other jurisdictions and accessible by the parent and affiliated companies of Sunbelt Rentals of Canada Inc.

2. Use of Your Information:

Automatic Information. We may aggregate, evaluate and use Anonymous Information to improve the Site and our business offerings. We may use cookies, IP addresses or other Automatic Information to analyze trends, administer the Site, track customer site navigation and gather broad demographic information. Personal Information. We use your personal information to facilitate your transactions and inquiries, to improve our service and business offerings, manage your account, and otherwise to serve you better. To accomplish these purposes, we may combine personal information, Automatic Information, and non-personal information we collect online with offline information, including information from third parties.

3. Disclosure of Your Information:

Except as provided in this Privacy Policy, we do not sell, trade, or otherwise transfer your personal information to third parties. We may, however, disclose your personal information in the following limited circumstances:

  • As necessary to our parents, affiliates and service providers that help us with our business operations. For example, from time to time, we may engage companies and individuals to perform certain services on our behalf (such as conducting audits, performing legal services, processing credit card payments or providing customer service). These third-party service providers may have access to personal information, but only to the extent required to perform their assigned roles and they may not use your personal information for any other reason.
  • As necessary to protect the safety or security of users of the Website, to detect and prevent fraud or abusive behaviour, or when otherwise required or permitted by law.
  • In the event that we sell, transfer or otherwise dispose of the business to an affiliate, successor, assign or other third party entity. As our business continues to evolve, we may wish to sell or buy subsidiaries or business units. In such transactions, customer information (including personal information) generally is one of the transferred business assets but remains subject to the terms of any pre-existing Privacy Policy.
  • As otherwise required by law or in response to a subpoena, search warrant, or other legally valid inquiry or order; or
  • With your consent.

4. Protection of Your Information:

To help prevent unauthorized access to, maintain data accuracy and ensure the correct use of, your information, we have put in place commercially reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, no security system is perfect, and we cannot guarantee that information you provide to us over the Internet will remain private. We also cannot guarantee that information you transmit to us over the Internet will not be intercepted.

6. Communications by Email:

If you submit an inquiry through our Website, or otherwise email us for information, you consent to Sunbelt responding to your inquiry electronically. If you decide for any reason that you no longer wish to receive e-mails from us, you can unsubscribe from the Site’s e-mail distribution list by clicking the “unsubscribe” link located at the bottom of each e-mail. Note, however, that this may limit our ability to respond to your inquiry and that we may still contact you by email, as necessary or permitted by law.

7. Changes to this Privacy Policy:

We reserve the right to change this Privacy Policy, and any of our policies and procedures concerning our practices for managing personal information, at any time and without notice. If we modify this Privacy Policy, we will post the most current version on the Site and note at the top of the Privacy Policy the date on which it was last updated. Any changes that are made to this Privacy Policy will apply to both any personal information that we hold prior to the effective date of the amended Privacy Policy and any personal information that we collect on or after such effective date. Our successors and assigns may collect and use your personal information for substantially similar purposes as described in this Privacy Policy.

8. How to Contact Us:

If you have any questions, requests or concerns related to this Privacy Policy, or wish to access or correct the personal information we maintain about you, please email us at customerservice@sunbeltrentals.com.